Terms of use

Terms of Use

Thanks for using www.cityslickers.bg services (“Services”). Please do read the Terms of Use carefully (“Terms”). The general terms regulate the connection between Serendipy Ltd. and the people who use the website www.cityslickers.bg (“Site”or “cityslickers.bg”). The use of the Site is linked with agreement to the main Terms of Use. If you do not agree with them, please do not use and visit this website.

By clicking on any link, application and/or icon on the website, you are unconditionally and explicitly agreeing to the terms of this site. If you will be using the Services on behalf of an organization, you agree to these Terms on behalf of that organization. You also represent that you have the authority to do so. In such case, “you” and “your” will refer to that organization.

  1. Fees and Payments

1.1. Fees for Services. The only services that are out of our Pay-what-you-want model are Personal Assistance and the ones that require use of subcontractors. For those you will be provided with cost estimation in advance. In addition, you will be invoiced accordingly. Thus, by the use of the Site, you agree to pay to Cityslickers.bg any fees for each Service you purchase or use (including any overage fees), in accordance with the pricing and payment terms presented to you for that Service. Fees paid by you are non-refundable, except as provided in these Terms or when required by law.

1.2. Taxes. Unless otherwise stated, you are responsible for any taxes (other than Cityslickers.bg’ income tax) or duties associated with the sale of the Services, including any related penalties or interest (collectively, “Taxes”). You will pay Cityslickers.bg for the Services without any reduction for Taxes. If Cityslickers.bg is obliged to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide Cityslickers.bg with a valid tax exemption certificate authorized by the appropriate taxing authority or other documentation providing evidence that no tax should be charged.

1.3. Price Changes. Cityslickers.bg may change the fees charged for the Services at any time. Provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. Cityslickers.bg will provide you with reasonable prior written notice of any change in fees to give you an opportunity to cancel your Subscription before the change becomes effective.

  1. Personal information

2.1. Serendipy Ltd., in its position of an administrator of personal information, is entitled to receive personal information of its clients. All collected personal information is related with its services and Serendipy Ltd. does not process data in any way deemed incompatible with those purposes.

2.2. Upon provision of personal information to Serendipy Ltd., the user gives his/her permission to Serendipy Ltd. to collect, keep, process his/her personal information according to the requirements and limitations of the Bulgarian Law.

2.3. Disclosure of personal information is done only for the people the information relates to, or under the power of a normative act if necessary.

2.4. By accepting the terms and conditions, the user gives his unconditional agreement, unless explicit written disagreement is filed that his personal information, which was given by him/her, can be used, stored and processed by Serendipy Ltd. or authorized persons for purposes linked with the services.

User Requirements

3.1. In you are an individual, you may only use the Services if you have the power to form a contract with Cityslickers.bg. None of the Services are intended for use by individuals less than 16 years old. If you are under 16 years old or do not have the power to form a contract with Cityslickers.bg, you may not use the Services. We recommend that parents and guardians directly supervise any use of the Services by minors.

3.2.  In case you are not an individual, you warrant that you are validly formed and existing under the laws of your jurisdiction of formation, that you have full power and authority to enter into these Terms, and that you have duly authorized your agent to bind you to these Terms. You represent and warrant that you will comply with all laws and regulations applicable to your use of the Services.

Suspension and Termination of Services

4.1. If you terminate a Subscription in the middle of a billing cycle, you will not receive a refund for any period of time you did not use in that billing cycle unless you are terminating these Terms for any of the following reasons: (a) we have materially breached these Terms and failed to cure that breach within 30 days after you have so notified us in writing; or (b) a refund is required by law.

4.2. The Site may terminate your Subscription at the end of a billing cycle by providing at least 30 days’ prior written notice to you. Cityslickers.bg may terminate your Subscription for any reason by providing at least 90 days’ written notice to you and will provide a pro rata refund for any period of time you did not use in that billing cycle. Cityslickers.bg may suspend performance or terminate your Subscription for any of the following reasons:

(a) you have materially breached these Terms and failed to cure that breach within 30 days after Cityslickers.bg has so notified you in writing;

(b) you cease your business operations or become subject to insolvency proceedings and the proceedings are not dismissed within 90 days; or

(c) you fail to pay fees for 30 days past the due date. Additionally, Cityslickers.bg may limit or suspend the Services to you if you fail to comply with these Terms, or if you use the Services in a way that causes legal liability to us or disrupts others’ use of the Services.

The Site may also suspend providing the Services to you if we are investigating suspected misconduct by you. If we limit, suspend, or terminate the Services you receive, we will endeavor to give you advance notice and an opportunity to export a copy of your Content from that Service.

However, there may be time sensitive situations where Cityslickers.bg may decide that we need to take immediate action without notice. Cityslickers.bg will use commercially reasonable efforts to narrow the scope and duration of any limitation or suspension under this Section as is needed to resolve the issue that prompted such action. The Site has no obligation to retain your Content upon termination of the applicable Service.

  1. Changes and Updates

5.1. Cityslickers.bg may change these Terms at any time for a variety of reasons, such as to reflect changes in applicable law or updates to Services, and to account for new Services or functionality. The most current version will always be posted on the Cityslickers.bg website. Changes will be effective no sooner than the day they are publicly posted. In order for certain changes to become effective, applicable law may require Cityslickers.bg to obtain your consent to such changes. It can also provide you with sufficient advance notice of them. If you do not want to agree to any changes made to the terms for a Service, you should stop using that Service, because by continuing to use the Services you indicate your agreement to be bound by the updated terms.

5.2. Cityslickers.bg constantly changes and improves the Services. The Site may add, alter, or remove functionality from a Service at any time without prior notice. Cityslickers.bg may also limit, suspend, or discontinue a Service at its discretion.

  1. Disclaimers and Limitations of Liability

6.1. While it is in Cityslickers.bg interest to provide you with a great experience when using the Services (and we love to please our customers), there are certain things we do not promise about them. We try to keep our online Services up, but they may be unavailable from time to time for various reasons. Except as expressly provided in these terms and to the extent permitted by applicable law, the services are provided “as is”. Cityslickers.bg does not make warranties of any kind, express, implied, or statutory, including those of merchantability, fitness for a particular purpose, and non-infringement or any representations regarding availability, reliability, or accuracy of the services.

6.2. To the extent permitted by applicable law, cityslickers.bg, its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for (a) any indirect, consequential, special, incidental, punitive, or exemplary damages whatsoever, or (b) loss of use, data, business, revenues, or profits (in each case whether direct or indirect), arising out of or in connection with the services and these terms, and whether based on contract, tort, strict liability, or any other legal theory, even if cityslickers.bg has been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

6.3. We acknowledge that the laws of certain jurisdictions provide legal rights to consumers that may not be overridden by contract or waived by those consumers. If you are such a consumer, nothing in these Terms limits any of those consumer rights.

6.4. In case you are a business, you will indemnify and hold harmless Cityslickers.bg and its affiliates, officers, agents, and employees from all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of a third party claim regarding or in connection with your or your end users’ use of the Services or breach of these Terms, to the extent that such liabilities, damages and costs were caused by you or your end users.

  1. Contracting Entity

7.1. Unless otherwise specified in relation to a particular Service, the Services are provided by, and you are contracting with, Serendipy Ltd.

7.2. For any Service provided by Serendipy Ltd., the following provisions will apply to any terms governing that Service:

  • Contracting Entity. References to “bg”, “we”, “us”, and “our” are references to Serendipy Ltd., UIC: 204292664, located at 33 Krivolak str., Sofia, Bulgaria
  1. Other Terms

8.1. You may not assign these Terms without Cityslickers.bg prior written consent, which may be withheld in Cityslickers.bg sole discretion. Cityslickers.bg may assign these Terms at any time without notice to you.

8.2. The use of the terms “includes”, “including”, “such as”, and similar terms, will be deemed not to limit what else might be included.

8.3. A party’s failure or delay to enforce a provision under these Terms is not a waiver of its right to do so later.

8.4. Cityslickers.bg retains its right to send users messages regarding new products and services, promotions, changes in the delivery terms and conditions or any other changes in the information which is published on the website.

8.5. These Terms are prepared and written in English. To the extent that any translated version conflicts with the English version, the English version controls, except where prohibited by applicable law.

8.6. Provisions of Bulgarian legislation are applied for outstanding issues in the Terms of Use. Any disputes concerning the interpretation and application of the Terms of  Use will be resolved by dint of a settlement. In failing to achieve such a settlement, the dispute will be resolved by the competent Bulgarian court according to the rules for jurisdiction disputes of the Civil Procedure Code.